Privacy
Last updated 7 September 2026.
If you are a customer of a shop that uses ZReport
The shop holds your details, not us. We store them on the shop's behalf so their website, orders and till work — your name, how to reach you, and what you bought. We do not email you marketing, we do not sell your details, and we do not build a profile of you across different shops.
To correct or delete your details, ask the shop you bought from. They can do it themselves, and we will help them if they ask.
If you run a shop on ZReport
We collect what the software needs to work:
- Your account — name, email, and a securely hashed password. We never store it readable.
- Your shop — menu, pages, photography, opening hours, settings.
- Your trade — orders, sales, refunds and the customer records you build.
- Operational logs, so we can tell you honestly when something broke.
The rule the whole platform is built on
Every panel belongs to the account you are standing in. One merchant can never see another's orders, customers or takings. That is enforced on the server for every request — not by hiding buttons in the interface — and it is covered by automated tests that run before each release.
Payments
We do not store card numbers. Where card payments are supported they go through your own payment provider account, and the card details go to them, never to us.
Who else touches it
- Supabase — the database where your shop's data lives.
- Vercel — hosting.
- Resend — transactional email, such as an order confirmation.
- Google Analytics — anonymous traffic measurement on storefronts that switch it on.
They process data so the product works. None of them is given it to use for their own ends.
This page you are on
The marketing site sets no advertising cookies and follows you nowhere. If you join the waiting list we keep your email and shop name so we can contact you about a seat — nothing else, and you can ask us to delete it at any time.
How long we keep things
Your shop's data for as long as you have an account, plus a short window afterwards in case you come back or need an export. Waiting-list emails until you ask us to remove them or we close the list.
Your rights
Ask us what we hold, ask for a copy, ask us to correct it, or ask us to delete it. Email hello@zreport.co and a person will answer.